1. How to pick up a car from Heraklion Airport?

Our station at the Heraklion airport is located right opposite the arrivals terminal.

Please come to find us there to pick up your rental car. Our staff will be there to welcome you.

The directions for our Car Rental Spot: Click Here

2. How to pick up a car from Chania Airport?

For Chania Airpot, we offer a meet at greet service. A member of our staff will be waiting for you in the arrivals hall holding a sign with your name.

3. How to pick up a car from Heraklion or Chania Port?

A member of our staff will be waiting for you right outside the ferry, holding a sign with your name written on it so that you can recognize them.

4. Complaints?

For all the Complains and problems, you can inform us by email at info@rentalcarscrete.com or call us at +30 28310 72440. We will not accept any complaints received after the drop-off date.

5. Have a question that is not listed here?

Please email us at info@rentalcarscrete.com, and we will respond to your query as soon as possible.

6.When the 20% of my deposit not be returned?

1.Non-Show: In case of not showing up for our rental appointment, the 20% deposit can't be refunded. 

2.Cancel Flight: The 20% deposit is not refunded if your flight is canceled.